Vehicle Lockout Assistance Overview
Locking your keys inside your vehicle can happen to anyone — in a parking lot, at a rest stop, or on a remote Panhandle road. Mobile lockout assistance connects you with a pro who has the tools to open your vehicle without causing damage so you can retrieve your keys and get moving.
When submitting your request, describe your vehicle's year, make, model, and body style (sedan, truck, SUV, van), and describe the lockout situation — keys visible inside, key fob malfunction, or broken lock. Modern vehicles with electronic door systems may require different tools than older mechanical locks, so the more information you provide, the better prepared the pro will be.
- Provide your vehicle's year, make, model, and body style — door mechanisms vary significantly across vehicles
- Let the pro know if your keys are visible inside the vehicle or if the situation involves a broken or malfunctioning lock
- Some newer vehicles with electronic door systems require specialized tools that differ from those used on older cars
- If a child or pet is locked inside, contact emergency services (911) immediately — do not wait for roadside assistance
- Ask the pro whether your vehicle's door or weather stripping may be at risk before they begin, so you understand the process
